Last updated: February 6, 2026

OVERVIEW

Welcome to Paul’s Parts. The terms “we”, “us” and “our” refer to Paul’s Parts. Paul’s Parts operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide you, the customer, with a shopping experience for automotive parts and related products.

Our Services are powered by WordPress and WooCommerce, which enable us to operate the online store functionality and provide the Services to you.

These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy and Returns & Refunds Policy (together, our “Policies”). If you do not agree, you should not use or access the Services.


SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence. If you allow a minor dependent to use the Services on a device you own or manage, you are responsible for that use.

To use the Services (including placing an order), you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, complete, and that you have the right to provide it.

If you create an account, you are responsible for maintaining the security of your login details and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.


SECTION 2 — OUR PRODUCTS

We make every effort to display product information as accurately as possible. However:

  • Product photos are for illustration and may vary depending on screen/device settings.
  • Product descriptions, compatibility notes, and specifications may change over time.

Used parts: Many products sold by Paul’s Parts are used/second-hand automotive parts. Used items may show signs of wear and age. Unless otherwise stated, used parts are sold in the condition described at the time of listing.

We do not guarantee that product appearance or condition will meet every customer expectation beyond what is described in the listing.

We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.


SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion.

An order is not accepted until we confirm acceptance (for example, by sending an order confirmation or dispatch confirmation) and we have received and processed payment.

Please review your order carefully before submitting. Cancellation requests may not be possible after an order is accepted or dispatched. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided.

Purchases are subject to return or exchange solely in accordance with our Returns & Refunds Policy: [INSERT LINK]

Unless we agree otherwise in writing, you represent and warrant your purchases are for your own use and not for commercial resale or export.


SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price shown at the time you place your order and will be set out in your order confirmation.

Unless expressly stated otherwise, prices do not include shipping, customs, import charges, or other fees that may apply depending on your location.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases. You agree to promptly update your details so we can complete transactions and contact you as needed.

You represent and warrant that:

  • the payment information you provide is accurate and complete,
  • you are authorised to use the payment method, and
  • charges incurred will be honoured by the payment provider.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, incorrect address details, or events outside our reasonable control.

Where permitted by law, risk of loss passes to you once the order is handed to the shipping carrier.


SECTION 6 — VEHICLE COMPATIBILITY / FITMENT (IMPORTANT)

Automotive parts compatibility depends on many factors (model, year, engine, trim, ECU coding, modifications, prior repairs, etc.). While we may provide fitment guidance, you are responsible for confirming compatibility before purchasing.

If you are unsure, contact us before ordering with your vehicle details (including registration/VIN where relevant).

For electrical components (including ECUs, modules, sensors, looms) and other fitment-sensitive parts, incorrect installation, coding issues, or vehicle faults may cause problems that are outside our control.


SECTION 7 — INTELLECTUAL PROPERTY

All content on the Services, including text, logos, images, graphics, product listings, and the design/arrangement of the website, is owned by Paul’s Parts or our licensors and is protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.

All rights not expressly granted are reserved.


SECTION 8 — OPTIONAL TOOLS

We may provide access to tools or services offered by third parties (for example, payment services, shipping tools, analytics, chat/WhatsApp features, or embedded content). We do not control these tools and provide them “as is” and “as available” without warranties or endorsement.

Your use of optional third-party tools is at your own risk and subject to the third party’s terms.


SECTION 9 — THIRD-PARTY LINKS

The Services may include links to third-party websites or resources. We are not responsible for the content, accuracy, privacy practices, or availability of third-party sites. If you leave our Services to access third-party sites, you do so at your own risk.


SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy: [INSERT LINK]

Because the Services operate using WordPress/WooCommerce and related service providers (hosting, payment processors, shipping partners, analytics), certain information may be processed by those providers to deliver the Services. Please review the Privacy Policy for more details.


SECTION 11 — FEEDBACK / REVIEWS

If you submit ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and display that Feedback in connection with operating, improving, and marketing the Services.

You represent and warrant that:

  • you own or have the rights necessary to submit the Feedback, and
  • your Feedback does not violate any law or third-party rights.

We may remove Feedback at our discretion if we believe it is unlawful, abusive, misleading, or otherwise inappropriate.


SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, shipping charges, transit times, and availability). We reserve the right to correct these at any time and to cancel or refuse orders where information is inaccurate, including after an order has been submitted.


SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to:

  • violate any law or regulation,
  • infringe intellectual property rights,
  • harass, abuse, defame, intimidate, or harm others,
  • submit false or misleading information,
  • transmit spam or unsolicited marketing,
  • upload malware/viruses,
  • scrape/crawl the Services in a way that harms performance or security, or
  • interfere with the security features of the Services.

We may suspend or terminate access if we believe you have violated these Terms.


SECTION 14 — TERMINATION

We may terminate or suspend your access to the Services at our discretion, with or without notice, where permitted by law. You remain liable for all amounts due up to the date of termination.

Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.


SECTION 15 — DISCLAIMER OF WARRANTIES

Information on the Services is provided for general information purposes only. Any reliance you place on it is at your own risk.

To the fullest extent permitted by law, the Services and all products offered through the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.


SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Paul’s Parts (including our owners, employees, contractors, and service providers) will not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services, including loss of profits, loss of revenue, loss of data, replacement costs, or similar damages.

In all cases where liability cannot be excluded, our liability will be limited to the amount you paid for the product giving rise to the claim (or such other minimum amount required by law).


SECTION 17 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Paul’s Parts and our owners, employees, contractors, and service providers from any losses, liabilities, claims, and expenses (including reasonable legal fees) arising out of:

  • your breach of these Terms or Policies,
  • your violation of any law, or
  • your infringement of third-party rights.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remainder will remain in full force and effect.


SECTION 19 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision will not be a waiver of such right or provision.

These Terms and any Policies posted on the Services constitute the entire agreement between you and us relating to your use of the Services, superseding prior agreements and communications.


SECTION 20 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms as part of a business transfer or reorganisation.


SECTION 21 — GOVERNING LAW

These Terms and any disputes arising from them will be governed by the laws of Ireland, and you agree that the courts of Ireland will have jurisdiction, subject to any mandatory consumer protection rights that apply in your country of residence.


SECTION 22 — HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 — CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time by posting changes on this page. It is your responsibility to check periodically for updates. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.


SECTION 24 — CONTACT INFORMATION

Questions about these Terms should be sent to:

Paul’s Parts
Email: [email protected]
Phone: +353 87 313 8721
Address:
Kilmanihan West,
Knocknagoshel,
Tralee,
Co. Kerry

VAT NO: IE4134813FH